Shipping policy
Shipping Policy
Thank you for shopping with HauntBeam! We're excited to get your order haunting your window as soon as possible.
Processing Time
All orders are processed within 8–15 business days before shipment. During high-demand periods (like the Halloween season), processing may take slightly longer. You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery
We offer free worldwide shipping on all orders. Delivery times vary depending on your location, typically ranging from 1–4 weeks after your order has shipped, due to international shipping logistics.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey to your door.
Customs, Duties & Taxes
HauntBeam is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (customs, taxes, etc.).
Lost or Delayed Packages
If your order hasn't arrived within the expected delivery window, please contact us by filling up the contact form and we'll help track it down.
Questions?
Reach out anytime by filling up the contact form.